Cokian ION

Safe use, quick setup, and warranty.

You reached this page from the code on your ION packaging. Everything here is short on purpose. Read the safety notes once; they keep the product working for years.

Cokian ION
Quick setup

Before the first use

  1. Charge before first use. You can charge from a wall charger, a computer, or a power bank. The red light stays on while charging and goes off when full.
  2. Hold the M button for 3 seconds to turn on (blue light), and 2 seconds to turn off.
  3. Insert a microSD card before shooting. Press the camera button once for a photo; press M to switch to video, then the camera button to start and stop.
  4. Flip the screen to face you for selfies and vlogs.
  5. If the camera freezes, press the reset hole with a pin, then turn it on again.
Safe use

Keep it working, keep it safe

  • If the battery is very low the camera protects itself and will not turn on. Charge it first.
  • Keep the camera away from magnets, motors, and anything that gives off strong radio signals; they can damage photos and sound.
  • Do not pour or drop any liquid into the camera.
  • Use a good quality microSD card, and keep cards away from magnets.
  • Keep the camera away from small children; it contains a battery.
  • Do not repair the camera yourself.
  • The camera contains a battery. Do not throw it in household rubbish; bring it to an e-waste collection point.
Warranty

Warranty terms

  • Cokian products come with a 3-month limited warranty from the date of purchase, covering defects in materials and workmanship under normal use.
  • 7-day replacement: if your camera has a defect within 7 days of purchase, bring it back with the receipt and the complete packaging and the seller replaces it with a new unit instead of repairing it.
  • To make a claim, bring the product, your official receipt, and the packaging to the seller you bought it from. The seller checks the product and arranges repair or replacement.
  • During the warranty period, a product confirmed to have a manufacturing defect will be repaired or replaced with the same or an equivalent model at no charge.
  • The warranty does not cover damage from drops, water, heat, misuse, unauthorised repair or opening, use with incompatible chargers or cards, or normal wear such as scratches and battery ageing.
  • Memory cards: the warranty covers the card itself. Back up your files; lost data is not covered.
  • Consumables and accessories such as cables, straps, and packaging are not covered.
  • This warranty is in addition to your rights under Philippine consumer law, including the Consumer Act of the Philippines (Republic Act No. 7394).
Questions about a product, a warranty claim, or a purchase? Bring it to the seller first, or email [email protected]. Dealers: [email protected]. Collaborations: [email protected].
Where to buy Cokian